EPIC Protect Warranty Support
If you purchased an appliance warranty before February 2, 2025, your coverage is provided by EPIC Protect (administered by Centricity). This page provides all the information you need to access your warranty benefits and file a claim.
EPIC Protect Warranty Support
If you purchased an appliance warranty before February 2, 2025, your coverage is provided by EPIC Protect (administered by Centricity). This page provides all the information you need to access your warranty benefits and file a claim.
Learn MoreHow to File a Warranty Claim
You can file a claim online, via chat, or by phone - available 24 hours a day, 365 days a year.
- Phone: 800-452-3599
- Online Claims Portal: customer.centricity.com
Please have the following information ready:
- Appliance model and serial number
- Purchase date
- Warranty contract or order number
Transition to Allstate Protection Plans
As of February 2, 2025, we now offer extended protection through Allstate Protection Plans on all new purchases. EPIC Protect warranties are no longer issued for new sales.
Contact us
Issues with your appliance? Questions about your warranty? We've got you covered!
