Delivery & Shipping Information
All orders for In-Stock items & items priced $499 & above, placed before 12PM (Monday through Friday) are eligible for Free Next Day Delivery. Orders placed on Saturday and before 12PM on Sunday are eligible for delivery on the following Monday. Additional shipping and installation costs may apply for built-in, specialty, and/or professional products. Please contact us for more details.
Expedited delivery is not guaranteed and is subject to the availability of delivery slots. Please contact us for the next-day delivery slot availability of your order. The Expedited delivery is not applicable for items that are to be installed. Once an order is placed, our installation team will reach out to you to schedule delivery & installation for the product within 48 hours.
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Installation Safety Protocols
A member of our staff will contact you upon completion of your purchase to confirm your order, schedule your pick-up, and double-check that your purchase will fulfill your needs. If an item is back-ordered or a special-order product, we will notify you of the estimated arrival date.
Pickup is available at our Product Distribution Center, located at 3525 Arden Road, Suite 100, Hayward, CA 94545, Monday - Friday, 9am – 1pm, and Saturday 10am-12pm. Please, park by Dock #56.
Note: Online orders must be picked up by the original customer who purchased the order. Please bring:
A government-issued ID
Credit Card matching the ID that was used to purchase
Pick-up confirmation email
If you are unable to print your pickup notification, be sure to have the pickup email ready on your mobile device.