Delivery & Customer Pick-up

Delivery & Shipping Information

All orders for In-Stock items & items priced $499 & above, placed before 12PM (Monday through Friday) are eligible for Next Day Delivery Available. Orders placed on Saturday and before 12PM on Sunday are eligible for delivery on the following Monday. Additional shipping and installation cost.

Expedited delivery is not guaranteed and is subject to the availability of delivery slots. Please contact us for the next-day delivery slot availability of your order. The Expedited delivery is not applicable for items that are to be installed. Once an order is placed, our installation team will reach out to you to schedule delivery & installation for the product within 48 hours.

Customer Pick-Up

A member of our staff will contact you upon completion of your purchase to confirm your order, schedule your pick-up, and double-check that your purchase will fulfill your needs. If an item is backordered or a special-order product, we will notify you of the estimated arrival date.

Pick-up Location

Pickup is be available at our Product Distribution Center, located at: 3525 Arden Road, Suite 100, Hayward, CA 94545, Monday - Friday, 9am – 1pm, Saturday 10am-12pm. Please park by Dock #56.

Note: Online orders must be picked up by the original customer who purchased the order. Please bring:

  • A government issued ID
  • Credit Card matching the ID that was used to purchase
  • Pick-up confirmation email

If you are unable to print your pickup notification, be sure to have the pickup email ready on your mobile device.

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