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Delivery & Customer Pick-up
Customer Pick-Up
A member of our staff will contact you upon completion of your purchase to confirm your order, schedule your pick-up, and double-check that your purchase will fulfill your needs. If an item is backordered or a special-order product, we will notify you of the estimated arrival date.
Customer must pick up all items within 30 days of arrival or “In-Stock date”. In-Stock and Special
Order items not picked up within said period may be subject to product release or cancellation with refund.
Pick-up Location
Pickup is be available at our Product Distribution Center, located at:
3525 Arden Road, Suite 100, Hayward, CA 94545.PARK AT Dock #56.
(Online orders must be picked up by the original customer who purchased the order)
Please bring:
- A government-issued ID
- Credit Card matching the ID that was used to purchase
- Pick-up confirmation email
NOTE: If you are unable to print your pickup notification, be sure to have the pickup email ready on your mobile device.
