Appliance Delivery
The Largest Appliance Dealer in Northern California, Delivered Fast.
What’s Next?
Our team is dedicated in making sure your delivery process is completed in a timely manner. The more contact information we have, the better. Please provide a primary and secondary number along with an e-mail address. As your delivery date nears, you will be contacted at least twice.
Delivery Confirmation Notice (48-Hour Courtesy Call)
We will be reaching out by phone call, text, and email to confirm your delivery details – including your availability, address and the items scheduled – two days before your delivery between 10:00AM – 10:30AM.
To keep you fully informed and to ensure your availability, we’ll send timely notifications as your scheduled delivery date approaches:
- For Sunday and Monday deliveries, the confirmation call will take place on the Friday before
- For Tuesday deliveries, the confirmation call will be made on the Saturday before
If we do not receive confirmation during the initial attempt, a follow-up call, text and email will be sent between 1:00PM and 1:30PM.
Be sure to confirm by 4:30PM, otherwise your delivery will be canceled and you’ll need to contact your salesperson to reschedule.
Delivery Time Window Courtesy Call
You will receive a text message and an e-mail at 6:00PM the evening before your delivery with your 4-hour delivery time window. If you confirm, no further notifications will be sent. If you do not confirm, we’ll follow up with a phone call at 6:15PM.
Missed Your Delivery Schedule Confirmations or Need to Reschedule Your Delivery? Contact Our Customer Service: (866) 304-4449 ext.2
Track Your Delivery
Once you have scheduled your delivery date, you can visit Order Status to stay updated with real-time tracking the day of delivery- including schedule, driver location, and ETA.
Next-Day Delivery
We offer Next-Day Delivery for any in-stock items priced $499 & above, placed before 4 PM (Sunday through Friday).
Next-Day Delivery is subject to customer availability during the provided delivery window. Failure to be present at time of delivery may result in additional fees.
Orders requiring installation are NOT eligible for Next-Day Delivery and require future scheduling. Visit our Appliance Installation page for more details.
Availability
Shipping Availability
We are the largest appliance dealer in Northern California. Delivery cost and availability can be checked on our website or through our Customer Service: (866) 304-4449
Certain zip codes outside our standard delivery areas may incur additional delivery fees, requiring a custom quote from our Sales Team.
“Special Order” Products
Special Order items are products that we do not have inventory on-hand and requires shipment from the manufacturer. Once your item is at our Warehouse, we’ll notify you to schedule delivery or pick-up.
Additional Fees
Redelivery Fees
We may charge a redelivery fee of $64.95 if a return visit to your home is required for any reason. This includes, but is not limited to, situations where no one is present during the scheduled delivery or where installation cannot be completed due to issues such as faulty or non-compliant plumbing or electrical conditions.
Installation Fees
Installation is NOT included with regular delivery and requires additional charges. Visit our Appliance Installation page for more details.
Warehouse Pickup
Upon purchase, our staff will contact you to confirm your order and schedule a convenient time for you to pick up your appliance directly from our Warehouse. Visit our Customer Pickup page for more details.
Disclaimer
Customers must pick up or take delivery of all items within 10 days of arrival or “in stock date”.
In-stock and special order items not picked up or delivered within said period may be subject to product release or cancellation with refund.