Airport Home Appliance

location_on Store Locations

E-commerce Customer Service Sale Associate


Department: Sales

  • 20286 Hesperian Blvd, Hayward, CA 94541
  • Full Time & Part Time
  • $40,000 - $97,726 a year
Apply Now


E-commerce Customer Service Sale Associate

Airport Home Appliance is a family-owned appliance retailer that offers the largest selection of appliance brands in Northern California. Our e-commerce department is the fastest growing part of our business that is looking for self-motivated Full Time or Part Time E-commerce customer service sales associates to make difference.

Key Responsibility

  • Provide coverage support for the live chat, phone, and e-mail enquiries. Also offer customers products & services to meet their needs.
  • Enter customer orders into computer system and set up delivery after phone consultation.
  • Work with purchasing, logistics & Installation department to make sure customer orders are delivered & installed to customer’s satisfaction.
  • Expedite the resolution of customer deliveries, returns and enquiries to maximize customer satisfaction.
  • Meet monthly sales & customer satisfaction goals assigned by E-Commerce Manager.
  • Maintain your knowledge of the products & services we offer to customers by attending training events in store, corporate office, online and occasionally off site at vendor training events

Requirements

  • 2+ years’ experience in retail sales or customer service
  • Proven ability to learn quickly about technology products and services
  • A passion for service and customer engagement
  • Committed to total customer satisfaction with outstanding communication, interpersonal skills, and professionalism
  • A team player

Benefits

  • Highly Competitive Pay (Base plus Commission)
  • Comprehensive Training Programs
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(K)
  • Employee Discounts
Top

Your Cart

Items in Cart: 0

Subscribe

* indicates required
What are you shopping for?
Email Format